Don't let shoppers slip away
Whether they're just browsing or halfway through checkout, getFreddy starts the right conversation at the right moment to keep them moving toward a sale.
Samsung QLED 65"
Hey, don't forget your Samsung QLED!
📱 Animation Area - Show cart reminders
Record Freddy's instant cart reminders in action
Your store is full of ghosts
Visitors who came, looked around, and vanished without a trace
What you see in Analytics:
What you don't see:
• Sarah wanted to know if this fabric is safe for her eczema skin
• Mike doesn't understand what QLED or OLED means so he Google and never comes back
• Jessica added to cart but got distracted
• Lee wanted help in Chinese
• David found a cheaper competitor but he didn't know you had a 10% off code
98.4% of your visitors are slipping through your fingers.
What if you could talk to every visitor personally?
getFreddy is like having your best salesperson work 24/7, answering every question, catching every hesitation, and turning missed opportunities into sales.
"Instead of watching visitors leave, imagine engaging every single one with perfectly timed, helpful conversations that feel genuinely personal."
Be there for every customer moment
getFreddy knows exactly when and how to engage your visitors
When they're about to leave
Catch visitors before they abandon their cart with perfectly timed messages that feel personal, not pushy.
When they're unsure
Answer product questions instantly, like having your most knowledgeable salesperson available 24/7.
When they first arrive
Welcome visitors with personalized messages based on the product they're looking at or the ad they clicked
When they're worried about their order
Let customers track orders instantly without flooding your inbox with 'where's my order?' emails.
How Freddy Works Behind the Scenes
Discover the intelligent features that make Freddy your most effective sales assistant
Cart Reminders
Two-stage reminder system that activates when customers add items to cart
How it works:
Customer adds Samsung QLED TV to cart
Customer hesitates or browses other products
First reminder: Gentle nudge after preset timer
Second reminder: Incentive to checkout with discount code (optional)
Both reminders happen while customer is still on site
Cart Reminders in Action
Item Added to Cart
Samsung QLED 65" - $1,299
Hey, don't forget your Samsung QLED!
First reminder - gentle nudge
Still thinking? Get 10% off with code SAVE10!
Second reminder - discount code
Cart Reminders
Two-stage reminder system that activates when customers add items to cart
How it works:
Customer adds Samsung QLED TV to cart
Customer hesitates or browses other products
First reminder: Gentle nudge after preset timer
Second reminder: Incentive to checkout with discount code (optional)
Both reminders happen while customer is still on site
Cart Reminders in Action
Item Added to Cart
Samsung QLED 65" - $1,299
Hey, don't forget your Samsung QLED!
First reminder - gentle nudge
Still thinking? Get 10% off with code SAVE10!
Second reminder - discount code
Product Intelligence
Answer product-specific questions based on specs and features
How it works:
Customer views Samsung QLED 65" product page
Customer asks: 'Is this good for gaming?'
Freddy analyzes product specifications
Provides specific answer about gaming features
Suggests related gaming accessories
Product-Aware Responses
Customer: "Is this TV good for gaming?"
This Samsung QLED is excellent for gaming:
- • 120Hz refresh rate for smooth gameplay
- • 1ms input lag for competitive gaming
- • HDMI 2.1 support for PS5/Xbox Series X
- • Variable Refresh Rate (VRR) technology
Custom Greetings
URL and collection-based greetings for perfect campaign continuity
How it works:
Customer clicks ad with a message about 'Back Pain'
Lands on product page with UTM parameters
Freddy detects URL source
Shows targeted greeting that matches the ad message
Campaign-Aware Greetings
Pain Relief Cream Product Page
Got back pain? Ask me to explain how this product can help
Order Tracking
Instant order status retrieval with automatic Shopify integration
How it works:
Customer asks about their order
Freddy requests order number and email
Automatically connects to Shopify orders
Displays real-time shipping information
Provides tracking number and current status
Seamless Order Tracking
Customer: "Where is my order?"
I can help you track your order! Please provide:
Samsung QLED 65" TV
Tracking: 1Z999AA1234567890
Current status: In Transit
Human Escalation
Seamless handoff with auto-generated issue summaries
How it works:
Customer has complex technical question
Freddy recognizes limitation
Generates conversation summary
Creates pre-filled email link
Customer clicks to contact support with full context
Escalation Process
Customer: "I need help with HDMI-CEC compatibility for my specific sound system model XYZ-2000"
That's a great technical question! For specific compatibility with your XYZ-2000 sound system, I'd like to connect you with our technical support team.
I've prepared a summary of our conversation to help them assist you faster:
Ready to Send to Support
Subject: HDMI-CEC Compatibility Question
Customer: john@example.com
Product Interest: Samsung QLED 65"
Issue: Compatibility with XYZ-2000 sound system
Want to see these features in your store?
All features are included in every paid plan. Start free and upgrade when ready.
Speak Every Customer's Language
The bot will detect which language the browser setting is and automatically greet the customer in that language.
Automatic Language Detection
No setup required - works instantly
Custom greetings and cart reminders are automatically translated into the customer's language.
Supported Languages:
Multi-Language Greetings
🇨🇳 Chinese Browser Detected
你好！需要帮助选择产品吗？
Hello! Need help choosing a product?
🇫🇷 French Browser Detected
Hé, n'oublie pas ton article
Hey, don't forget your item!
Simple, Transparent Pricing
Start free and scale as you grow. All features included in every paid plan.
Free
Perfect for small businesses getting started with Freddy's product intelligence
- 100 Messages per month
- 10 URL-based Greeting Rules
- Live Product Intelligence
- Auto escalate to Customer Support
Starter
For growing stores using Freddy's product intelligence to boost engagement
- Everything in Free
- 2000 Messages per month
- 50 URL-based Greeting Rules
- Priority Support
Growth
For growing businesses ready to scale with Freddy's product intelligence
- Everything in Starter
- 10,000 Messages per month
- 100 URL-based Greeting Rules
- Priority Support
Pro
For large stores with high traffic leveraging Freddy's product intelligence at scale
- Everything in Growth
- 50,000 Messages per month
- 200 URL-based Greeting Rules
- Priority Support
- Dedicated account manager
Stop losing customers you've already paid for
Start your free trial today. Setup takes 2 minutes, no coding required.
Join Shopify merchants already using getFreddy to recover lost sales